Privacy Policy

Protecting your privacy is important to Northern Star Bank and our employees.  We want you to understand what information we collect and how we use it.  In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information.  The following policy serves as a standard for all Northern Star Bank employees for collection, use, retention, and security of nonpublic personal information.  This policy applies to consumers who obtain a product or service primarily for personal, family or household purposes.

What Information We Collect

We may collect “nonpublic personal information” about you from the following sources:

• Information we receive from you on applications or other loan and account forms;
• Information about your transactions with us, our affiliates or others; and
• Information we receive from third parties such as credit bureaus.

“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or service to you.  For example, nonpublic personal information includes information regarding your account balance, payment history, and overdraft history. We use nonpublic personal information to protect and administer your records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service. 

What Information We Disclose

1. We are permitted under law to share information about our experiences or transactions with you or your account (such as your account balance and your payment history with us) with companies related to us by common control or ownership (“affiliates”).
2. We also are permitted under law to disclose nonpublic personal information about you to “nonaffiliated third parties” (i.e., third parties that are not members of our corporate family) in certain circumstances.  For example, we may disclose nonpublic personal information about you to such third parties to assist us in servicing your loan or account with us; to government entities in response to subpoenas; and to credit bureaus.  We do not disclose any nonpublic personal information about you to any other third parties, except as permitted by law.
3. In addition, we may disclose the following information to companies that perform marketing services on our behalf with which we have joint marketing arrangements:
   • Information we receive from you on applications or other forms, such as your name, address, and phone number
4. If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices described in this notice.

Accuracy of Information

We strive to keep our records of your information accurate, and we will respond promptly when we learn of the need for corrections.  If you see any inaccuracy in your statements or any other communications from us, please call us at 507-387-2265.

Our Security Procedures

We also take steps to safeguard customer information.  We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Providing Privacy Information to Customers and Responding to Inquiries

Northern Star Bank recognizes and respects the privacy expectations of our customers.  We want our customers to understand our commitment to privacy in our use of customer information.  As a result of our commitment, we have developed these Privacy Principles which are made readily available to our customers.  Customers who have questions about these Privacy Principles or have a question about the privacy of their customer information should call Northern Star Bank at 507-387-2265.